Client Terms

The terms that apply when you book with us. They differ slightly between our services, so please read the set that matches your booking.

Abby Surprises

Gift Packages/Surprises

01 Portfolio and Social Media Usage

Unless otherwise agreed in writing before the event, Abby Surprises reserves the right to use photographs, videos, designs, event setups, and other content created during the event for portfolio, promotional, advertising, and social media purposes.

Any request for privacy, non-disclosure, non-publication, or removal of company branding must be communicated and agreed upon in writing before the commencement of the project.

Requests made after the event has been completed and delivered shall be subject to Abby Surprises's sole discretion.

02 Branding and Watermarks

Abby Surprises reserves the right to include its logo, watermark, or branding on photographs, videos, digital content, and promotional materials produced by the company.

Removal of branding or provision of unwatermarked content may attract additional fees and must be agreed upon before project commencement.

03 Guest Count and Event Scope

All quotations are prepared based on the guest count and event requirements provided by the client.

Additional guests beyond the agreed number may result in additional charges for venue setup, catering, decoration, staffing, logistics, security, photography, videography, and other event-related services.

The client shall be responsible for all costs arising from changes to the approved guest count or event scope.

04 Changes and Additional Requests

Any additions, modifications, upgrades, or changes requested after approval of the quotation may attract additional charges.

Abby Surprises reserves the right to revise pricing, timelines, and resource allocation accordingly.

05 Event Timing

Clients are required to adhere to the agreed event schedule.

Delays caused by the client, guests, vendors, or third parties may affect service delivery and event timelines.

Any extension beyond the agreed event duration may attract additional charges.

06 Venue Closing Time

Unless otherwise agreed in writing, all events are scheduled to conclude by 10:00 PM.

Clients requesting events beyond 10:00 PM must notify Abby Surprises in advance and obtain written approval.

Additional venue, staffing, logistics, security, power, and operational charges may apply for events extending beyond the approved closing time.

07 Client Responsibility

The client is responsible for providing accurate information regarding guest count, venue access, event schedules, special requirements, and other event details.

Abby Surprises shall not be liable for delays, additional costs, or service limitations resulting from inaccurate or incomplete information supplied by the client.

08 Acceptance of Terms

Payment of any booking fee, deposit, invoice, or commencement of services shall constitute acceptance of these Terms and Conditions.

Questions about these terms? Talk to us before you book.